Welcome to my Aneikeh- store,we are waiting for you！There have varies kinds of shoes in our store, u can choose more ,hope you like!!
Warm Tips : Aliexpress Shoes Size is American ( US Size)
( Example Like This US 5 = Euroepan 36 = Fit My Foot length 23cm )
How to choose the shoe size I want (The following is the foot type Suggestions to choose according to the standard size, if your foot type obesity or other type, you can contact customer service give you better advice, thank you!)
European 34 = Foot length 22cm = Order Size US 3 (Fit )
European 35 = Foot length 22.5cm = Order Size US 4 (Fit )
European 36 = Foot length 23cm = Order Size US 5 (Fit )
European 37 = Foot length 23.5cm = Order Size US 6 (Fit )
European 38 = Foot length 24cm = Order Size US 7 (Fit )
European 39 = Foot length 24.5cm = Order Size US 8 (Fit )
European 40 = Foot length 25cm = Order Size US 9 (Fit )Q1How quickly will you ship my order ? Do you do wholesale and dropshipping ? How fast do you process the order once i pay you?
A1：Dear , We do order Shipping Within 1-7 Working days When there Received you payment .
YES ,We have ample supply. We do Order Shipping Way by China Post Registered Air Mail,HongKong Post Air Mail, ePacket, Or DHL And AliExpress Standard Shipping AliExpress etc Way to you.
A:) Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfactione .
B:) We are not responsible for any custom duty and import tax.
C:)Delivery time depends on destination and other factors, Usually Shipping time Within15-45 Working days Will Arrival , if you can’t get it on time ,Contact us trouble extended date and check the tracking information.
A:) If u satisfied our products,we appreciated if u can give us positive feedback and 5 stars , thanks for your support.
B:)We strive for positive feedback on all transactions and nothing less than an overall Detailed Seller Rating (DSR) of 5. Unfortunately, If you are planning to give us a neutral/negative feedback because of your bad buying experience with us, please contact us at any time so as to clear up your discontent and resolve the problem.
C:)Please give us the opportunity to solve the problems,we understand the concern and frustration u may have and try to do everything to solve these issues.
D,:) If u have any questions , welcome to us, we strive for 100% customer satisfaction, thanks for your time.A:)Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.
B:)We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately.
C:)Please allow 1-2 business days for us to response. If you do not receive any reply from us, please check your email account.Or trouble you contact US again, thank you!
Please add me to your favorite list!
Thank you for browsing & Good Day!
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Monteiros (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.monteiros.news
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!